Building Tax Compliance Through Partnership With Our Stakeholders

Constant engagement with our stakeholders creates an environment that promotes tax compliance as taxpayers are encouraged to meet their obligations (filing returns and making payments). To date, Town hall meetings and workshops have been used as key strategies by the Authority to engage, involve and maintain partnerships with stakeholders including Tax Intermediaries/Consultants. Such joint educational activities with key stakeholders have helped us increase the overall tax compliance rate of especially our Large Taxpayers who contribute over 80% to our revenue collection drive. In addition, the Authority has introduced one-stop-shops to improve taxpayer services to reduce opportunities for non-compliance. Efforts are being made to develop web-based services to make it easier for taxpayers to comply with their tax obligations.